#Viber messenger update version 7.5.1 how to

Version 1.1 and later of the Transport Layer Security (TLS) encryption protocol is used to ensure the security of the data passed between Bright Pattern and CRM applications. Confirm the deletion and click Apply to save your changes.At the bottom of the screen, click the delete ( X) button.From the listed accounts shown, select the integration account you want to remove.In the Properties pane that opens, edit properties as desired.From the listed accounts shown, select the integration account you want to edit.

#Viber messenger update version 7.5.1 how to

How to Edit an Existing Integration Account Select the type of integration account to add (see links to various types above).At the bottom of the screen, click the add ( +) button.In Contact Center Administrator, go to Call Center Configuration > Integration Accounts.Managing Integration Accounts How to Add a New Integration Account Other integration information can be found here.Ĭall Center Configuration > Integration Accounts The following is a list of articles containing integration account types: Integration accounts enable your contact center to work with third-party systems, such as customer relationship management (CRM) and workforce management (WFM) applications.

23.2.1 WFM Integration Account Properties.

23.1.3.3 Send intraday data in min (range 30 - 120 min).

23.1.3.2 Send forecast data in min (range 30 - 2880 min).

20.1 Teleopti WFM Integration Account Properties.

19 Statistics Data Receiver Integration.

17.1.9 Strip domain suffix from login names.

17.1.7 Enable Just-in-time user provisioning.

17.1.4 Identity Provider Single Sign-On URL.

17.1.3 Use SSO for administrator portal login.

13 RightNow (Oracle Service Cloud) Integration.

12.1 How to Add a New Remote Assistance Integration Account.

9 Natural Language Understanding Integration.

3.3 Watson Assistant (Legacy) Properties.

3 Bot / Chat Suggestions Engine Integration.

1.1.3 How to Delete an Integration Account.

1.1.2 How to Edit an Existing Integration Account.1.1.1 How to Add a New Integration Account.